MessageLabs Experts



Matt Sergeant's Photo

Matt Sergeant – Senior Anti-Spam Technologist

Matt Sergeant is widely recognized as a leading authority on all things spam related. Since joining the team in 2001, Matt has played an instrumental role in building, developing and increasing the agility and speed of MessageLabs heuristic Anti-Spam service, which actively monitors, watches and waits for new attacks from known and unknown sources. Matt’s exceptional knowledge on the spammer’s community and characteristics of the core offenders is fundamental in keeping MessageLabs customers protected from attacks, aided also by Matt’s constant research into new techniques for targeting and technologies to protect spam attacks.

With more than ten years IT experience, five years within the security arena, Matt is a highly experienced technical speaker, media spokesperson and an active member of MAAWG (Messaging Anti-Abuse Working Group).

Alex Shipp's Photo

Alex Shipp – Senior Anti-Virus Technologist and Imagineer

As Senior Anti-Virus Technologist, Alex Shipp is the driving technical force behind the MessageLabs service. He was the lead architect of MessageLabs carrier class email system and is now the architect and lead programmer of Skeptic™, MessageLabs’ heuristic virus scanner. Alex is a pioneer in using massive computing power to detect malware, and holds several patents in this area. For the last seven years, his products have had the best track record in the world in preventing customers from being affected by malware in SMTP email. He is now expanding research into protection from malware arriving by HTTP and IM. He has been an integral part of the company since joining in 1999.

Alex has 15 years of public speaking experience and has spoken on viruses, heuristic detection and Internet Level scanning at events around the world including the annual Virus Bulletin conference, AVAR (Anti-Virus Asia Researchers), RSA and the Dutch Anti-Virus society. Alex is also MessageLabs key media spokesperson on all virus-related issues and has appeared on a host of national TV and radio programs.

Paul Fletcher's Photo

Paul Fletcher – Chief Software Architect

Paul Fletcher is Chief Software Architect and Chairman of the Architecture Review Board at MessageLabs, with overall responsibility for the technical architecture, standardization and design of the company’s software infrastructure. As MessageLabs leading architect, working in unison with the product-specific architects, Paul has developed the blueprint for the MessageLabs portfolio of services, which ensures that all the products interlink, and interact in complete unison while providing MessageLabs customers with the securest habitat possible.

With more than 20 years in the IT industry, Paul has consistently been a leading light in technology developments, exemplified by his involvement in designing the MessageLabs services in 1999, and through his previous roles at HP and Panasonic. Whether it is time-sensitive troubleshooting activities or defining the architecture for MessageLabs latest project, such as the Web Security Services v.2, Paul’s ingenuity keeps MessageLabs at the forefront of the security market.

Paul Wood's Photo

Paul Wood – Senior Analyst

Paul Wood is the Senior Analyst at MessageLabs. Since joining the company in 2002, Paul has acted as the intrinsic link between MessageLabs technical teams and external audiences through his articulation of threat data analysis via monthly MessageLabs Intelligence reports, media interviews and public speaking events. Through Paul’s continuous communication with the anti-virus, anti-spam, web and IM teams, Paul is on the cutting edge of business security intelligence and at the forefront of the latest threats and attacks.

Having spent more than 18 years in the IT industry, Paul is a respected and well-known individual through his involvement with UK’s International Anti-Spam Group and The London Action Group (International Network of Anti-Spam Authorities).