Email Continuity- Email Failover Service

MessageLabs Hosted Email Continuity service helps you maximise email availability and guards against the disruption and data loss that can result from an email outage. This service provides on-demand email failover system that you activate when an outage occurs, enabling email users to continue sending and receiving messages through Outlook, Lotus Notes, web browser, or BlackBerry devices – without interruption.

Why Use Our Email Continuity Service?

MessageLabs Email Continuity service helps maximise email high availability at minimum cost. It helps to keep email running without interruption - whatever happens to your local system or infrastructure. Hosted in top-tier data centres this service is easily administered from a single web console.

Challenge	Hosted Email Continuity Service	Benefits
Ensuring email continuity at all times	Rapid activation	Outages are invisible to employees and the outside world
		Email, corporate directories, user accounts, contacts, calendars, and distribution lists are available
Reducing the costs of your existing email recovery system	Is billed on a predictable monthly fee	Requires little or no initial investment and no dedicated staff, simplifying costs of duplicating, scaling and maintaining discrete systems
Meeting compliance regulations for forensically sound email records	Uses one-step recovery and restoration of sent and received email data to primary system	Restores all messages to the email server with complete forensic information after primary system outage
	Uses encryption and security technologies accepted by governments and banks	All information is secure

As with all MessageLabs products, our hosted Email Continuity service includes 24x7x365 support.

How our Email Continuity Service works

Our hosted Email Continuity service continuously synchronises email in-boxes, calendars, contact lists so that when you need to turn the service on, users have access to their email tools.

• When your primary system is operating normally, the back-up system receives a copy of every email.
  
  
• When you need to activate the system (by phone or through a web console), you can select specific mailboxes, users, or groups.
  
  
• Outlook or Lotus Notes client, web browser and BlackBerry devices are quickly connected to the back-up system.
  
  
• All activated users have access to email, contact lists and calendar entries.
  
  
• When the primary system is restored, all internal and external email communications during the outage automatically migrate back to the email server with email data intact. You can prioritise the order in which servers, storage groups or mailboxes are synchronised.
  
  

NEXT STEPS- Email Continuity Service

MessageLabs Email Continuity Service supports Microsoft Exchange and Lotus Domino mail servers and also offers Blackberry integration. The service is charged by mailbox (minimum of 50 mailboxes required). You can invest in our core Email Continuity service with options to add email retention or Blackberry integration.

Our Email Continuity Service can also be seamlessly integrated with all MessageLabs Email Security Services to meet your exact email security requirements.