MessageLabs hosted Enterprise Instant Messaging (EIM) service is a secure and private IM network that enables you to harness IM’s speed and immediacy to facilitate real-time communication, collaboration, and information sharing, without the risk.

Why use Enterprise Instant Messaging Service?

Enterprise Instant Messaging is a secure, private IM network that allows in-house employees, remote workers, and business partners to communicate and collaborate safely. MessageLabs Instant Messaging service can be set up in minutes and is fully interoperable with consumer IM networks like Yahoo, MSN, and AOL.

Challenge	Hosted Instant Messaging	Benefits
Facilitate communication in a secure environment	Real-time business communication, within a secure environment	Messages are secure, promoting trust with your partners and clients
Reduce the burden on in-house IT support	Is simple to install and virtually maintenance free	Eliminates unnecessary infrastructure investment and ongoing maintenance
Compliance	Reporting includes access to conversation logs, activity reports and usage reports. Logs are stored centrally.	Tools that can help you achieve your desired level of compliance

As with all MessageLabs products, our Enterprise Instant Messaging service includes 24x7x365 support.

How our Instant Messaging Service Works

The MessageLabs Enterprise Instant Messaging is a fully managed service that provides your organization with a proven, completely reliable means of managing and optimizing your IM use; enabling IM users to communicate and exchange files with each other in real time with complete security and privacy.

• A Professional Online Desktop (POD) is downloaded to the desktops of all authorized users or pushed to the user base using MSI technology
  
  
• Each authorized user has access to a totally private IM network based on TLS encrypted tunnels
  
  
• All messages and file attachments are securely encrypted and scanned for malware
  
  
• Use of the service can be monitored via a user-friendly, web-based administration and reporting tool

Next Steps- Enterprise Instant Messaging

The service is available in three bundles: EIM Communicate- enabling users to securely send and receive messages, save and search IM sessions, and simultaneously exchange messages and files. EIM Connect- additionally enables users to connect safely with major consumer IM networks and EIM Collaborate- which also provides integration with additional applications such as WebEx and SalesForce.com.

Contact our sales consultants today to learn more about our Instant Messaging Service.

Related Services- Learn more about how MessagleLabs Email Security and Web Security service can help simplify and improve your organization’s security.