Law firms protect themselves with MessageLabs

Client confidentiality has always been a priority for law firms. Increasingly, technology holds it at risk. MessageLabs services can help you protect your clients and your reputation.

Solicitors owe a duty of confidentiality to their clients, whether they deal with personal information or commercial secrets. However, new technology creates new challenges including:

• Widespread use of unencrypted email to communicate with colleagues, clients and others.
• Preventing unauthorised transfer of confidential information by email.
• Protecting against malware, especially targeted trojans, designed to attack specific firms and individuals and steal confidential information.
• Keeping a proper archive of advice delivered by email to comply with Law Society guidelines, to protect against complaints and litigation and to prove the time and date of email advice.
• Maximising the productivity of fee earners by avoiding computer problems caused by viruses and malware.
• Meeting court deadlines, even if your email server has a problem.

Clients depend on your advice arriving in a timely, efficient way. Your business and your reputation are at risk if you allow technology problems to get in the way.

MessageLabs security and compliance solutions

MessageLabs currently protects 9 out of the top 10 law firms in Australia. Our services include:

Email and web security.
The best possible protection against email- and web-borne viruses, spyware and other malware, plus spam filtering and email encryption.

Email and web compliance.
Blocks access to inappropriate websites and email content. Scans outgoing email for confidential content. Provides searchable, secure email archiving.

Business continuity.
MessageLabs Email Continuity service allows users to send and receive emails even if company email servers aren’t available.

MessageLabs security and compliance solutions

MessageLabs services deliver the following benefits:

Features	Benefits
Ensure client confidentiality	Encryption ensures that sensitive email is protected as it travels over the internet. Content control can prevent users emailing sensitive information without permission.
Access historical emails quickly and securely	Email archiving ensures that all the firm’s emails are stored off site securely. Authorised users can search the database in seconds.
Improve productivity	No more virus problems thanks to an SLA for 100 percent prevention of known and unknown email viruses. Less spam because MessageLabs blocks 99 percent of it with a 0.0003 percent rate of false positives.
Meet deadlines	MessageLabs Email Continuity ensures that staff can still access their email even if company servers have crashed or are down for maintenance.
Policy enforcement	MessageLabs lets you create policies around email archiving, content control (e.g. blocking pornographic images) and security (e.g. encrypting emails to certain recipients) to comply with regulations and minimise risks.
Simplify IT management	MessageLabs outsourced services require little or no on-site hardware or maintenance. They operate in the internet cloud from 14 data centres worldwide for maximum reliability and uptime.
Implement security best practices	MessageLabs has full ISO17799 (BS7799) accreditation, certifying that we operate a comprehensive set of controls that comprise best practice in information security.